Oct 20, 2022
The science behind building rapport does not have to be difficult, matter-of-fact it’s a lot simpler than you think. The quickest and most efficient way to build rapport is through icebreaker questions. In this episode of Freight Broker Boot Camp, I share with you five types of ice-breaker questions to start building that relationship-forming foundation.
Timestamps:
[00:00] The fastest way to build rapport with shippers
[00:21] What is rapport?
[01:09] Ice breaker questions: 5 types
[02:18] #1 – Location based questions
[04:00] #2 – Jobs and career questions
[05:21] #3 – School and interest
[06:46] Ask about their college experience
[07:38] #4 – Activities and content
[09:44] #5 – Company related questions
[11:50] Subscribe, Rate & Review!
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